Privacy Policy

Last updated: August 2026

1. Data we collect

We collect information you provide directly — your name, email, phone, delivery address — and information generated when you use the platform, such as orders and, if you choose, skin-profile details for personalised recommendations.

2. How we use your data

To process and deliver orders, provide customer support, personalise product recommendations, and — with your consent — send you marketing communications you can unsubscribe from at any time.

3. Health data

Any skin or health information you share (e.g. skin type, diagnosis inputs) is sensitive data used only to improve your recommendations. It is never sold.

4. Sharing

We share data only with service providers necessary to operate the platform (delivery, payment, hosting) and where required by law. We do not sell your personal data.

5. Security

Passwords are stored hashed, and access to personal data is restricted. No system is perfectly secure, but we apply industry-standard safeguards.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and withdraw marketing consent at any time, by contacting us.

7. Contact

For privacy requests, reach us via the contact page.